Privacy Policy

1. Who We Are

This Privacy Policy applies to AGM Augusta Masonry ("we," "us," or "our"), a masonry contractor based in Augusta, GA. Our website is located at www.augustamasonryco.com (the "Site"). This policy explains what information we collect when you visit our Site or contact us, how we use it, and what rights you have regarding your information.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our Site.

Information You Provide

When you fill out our contact or estimate request form, call us, or email us, you may provide your name, phone number, email address, mailing or property address, and a description of the work you need. We only use this information to respond to your inquiry and schedule services.

Information Collected Automatically

When you visit our Site, standard web server logs and third-party analytics tools (such as Google Analytics or Vercel Analytics) may automatically collect your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is collected in aggregate and is used to understand how visitors use our Site so we can improve it. We do not use this data to identify you personally.

3. Cookies and Tracking Technologies

Our Site may use cookies - small text files stored on your device - and similar tracking technologies. These are used for:

• Understanding how visitors navigate our Site (analytics cookies)
• Remembering your preferences across visits (functional cookies)
• Improving Site performance and security

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality, but will not prevent you from viewing our content or contacting us.

4. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests, inquiries, and service calls
• Schedule on-site estimates and project work
• Communicate with you about your project before, during, and after completion
• Improve our website and understand how visitors find us
• Comply with legal obligations

We do not sell your personal information to third parties. We do not send unsolicited marketing emails or add you to any mailing list without your consent.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share limited information in these circumstances:

• Service providers: We use third-party tools such as our contact form provider (Tally) and analytics providers (Vercel Analytics) to operate our Site. These providers process data on our behalf and are bound by their own privacy policies.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If our business is sold or merged, your information may transfer to the new owner, who will be bound by this policy or provide you with a new one.

6. Data Retention

We retain contact and project information for as long as it is reasonably necessary to provide our services, resolve disputes, and comply with legal obligations. Typically, customer contact records are retained for up to 5 years after the last interaction. Analytics data is retained according to the policies of the analytics provider we use.

7. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• The right to request access to information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of any marketing communications

To exercise any of these rights, contact us at support@augustamasonryco.com. We will respond within 30 days.

8. Third-Party Links

Our Site may contain links to external websites, including local government sites, industry resources, and authoritative sources. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Security

We take reasonable steps to protect the information you share with us, including using secure form providers and standard web security practices. No data transmission over the internet is completely secure, and we cannot guarantee absolute security. If you have concerns, you may always contact us by phone instead of submitting a form online.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: